The Australian Embassy in Cambodia
This year, we are unable to commemorate ANZAC Day as we normally would, because of the social distancing requirements caused by COVID-19. Australian Ambassador to Cambodia Pablo Kang shares his ANZAC Day message, standing next to the stone that commemorates the role of Australian and New Zealand soldiers who served under the United Nations Transitional Authority in Cambodia in 1992-93. Australia played a key role in restoring peace and stability to Cambodia. We salute the contribution of our military personnel here, and around the world, this ANZAC Day. We will remember them.
នៅឆ្នាំនេះ យើងមិនអាចរំលឹកទិវា ANZAC ដូចដែលយើងធ្លាប់ធ្វើនោះទេ ដោយសារតែតម្រូវការរក្សាគម្លាតសង្គមដែលបណ្តាលមកពីកូវីដ-១៩។ ឯកអគ្គរាជទូតអូស្រ្តាលីប្រចាំនៅកម្ពុជា Pablo Kang ចែករំលែកសារទិវា ANZAC របស់លោក ដោយឈរនៅក្បែរផ្ទាំងថ្មដែលរំលឹកពីតួនាទីរបស់ ទាហានអូស្ត្រាលី និងនូវែលសេឡង់ ដែលបានបម្រើការនៅក្រោមអាជ្ញាធរបណ្តោះអាសន្នរបស់អង្គការសហប្រជាជាតិនៅកម្ពុជា (UNTAC) ក្នុងឆ្នាំ ១៩៩២-៩៣។ប្រទេសអូស្ត្រាលីបានដើរតួនាទីយ៉ាងសំខាន់ក្នុងការស្តារសន្តិភាព និងស្ថិរភាពដល់ប្រទេសកម្ពុជា។ យើងសូមគោរពចំពោះការចូលរួម ចំណែក របស់បុគ្គលិកយោធារបស់យើងនៅទីនេះ និងនៅជុំវិញពិភពលោក នៅក្នុងទិវា ANZAC នេះ។ យើងនឹងចងចាំពួកគាត់។
If you remain in Cambodia, either by choice or by circumstance, you should make appropriate preparations for what could be an extended stay. We will continue to advise of any commercial flight options as we hear of them, but there is no guarantee they will not subsequently be cancelled or how much they may cost.
Due to anticipated low demand, the Embassy is not planning any further facilitated flights.
We now advise you to shelter in place.
Here are some things you should do to prepare:
· Make sure you have accommodation arranged for what will likely be the next few months.
· Be sure to tell your friends and family where you are staying and how they can contact you.
· Make sure you know where you can source food, water and any medical supplies you may require. Consider purchasing a small stock of supplies including medication.
· Make sure you know where you can find medical assistance in your location. A list of local health facilities can be found at https://cambodia.embassy.gov.au/penh/MedicalServiceProviders.html .
· Make sure you have some cash on hand. Cambodia is still in many places a cash-based society. Do not assume that credit cards and ATMs will work.
If you require emergency financial assistance to fund your return to Australia, in the first instance, contact family, friends, your travel insurer or financial institution. If these avenues are exhausted, contact the Australian Embassy in Cambodia directly at [email protected] or call 023 213 470 to discuss your personal circumstances. Services Australia has established a hotline for people impacted by travel restrictions who may be able to access Centrelink payments. The phone number for people located overseas is +61 3 6222 3455 (during business hours AEST). For more on Australia’s response to the coronavirus pandemic go to - www.australia.gov.au .
As we have previously foreshadowed, the Cambodian Government is considering imposing aState of Emergency in response to COVID-19. The State of Emergency will apply to everyone, including foreigners. You will not be exempt from any rules imposed, even if these seem unfair or different from what you would expect in Australia, or normally in Cambodia. It is possible additional rules may apply to foreigners. You must abide by these rules.
In the event of a State of Emergency, the capacity of the Australian Embassy to provide normal levels of consular assistance may be constrained. We will do what we can to help you through this period.
We will continue to provide general advice via our social media channels and our Travel Advicehttps://www.smartraveller.gov.au/destinations/asia/cambodia . Beyond this, if you needspecific consular assistance you should email [email protected] or call 023 213 470.
The Australian Embassy is working around the clock to provide assistance to Australians in Cambodia during this uncertain time. This includes assistance to those Australians who would like to leave, as well as assistance to a significant number who would like to stay. It includes engaging with Australians who find themselves before the criminal justice system, in prison, or with existing health issues. Through our aid program we are also helping the Cambodian Government, private sector and civil society manage their responses to COVID-19.
Right now, the only means by which to return to Australia are commercial ones. We will continue to advise Australians of these options as soon as we hear about them. In some cases, due to circumstances beyond our direct control - including commercial decisions of airlines and entry decisions of foreign governments - options may subsequently become unviable. On balance, we prefer to err on the side of providing more information rather than less, but we concede not everyone will be happy with whichever approach we take. While the advice and options we are providing may not be suitable for all travellers, they may be suitable for some. Individual circumstances, including financial situations, vary widely. Some may be very motivated to leave, others more line ball. We have been in touch with a number of Australians who have been able to depart Cambodia over recent days after taking our advice.
It is very important that those Australians unable to return to Australia, either by choice or by circumstance, make appropriate preparations for what could be an extended stay in Cambodia. We will continue to provide advice on what to do in such an eventuality. People should not base their planning around holding out for a best-case option for departing which does not currently exist.
Australians wishing to register their presence in Cambodia, including their desire to depart, should contact the Embassy directly, as we have requested.
We continue to explore all available options to bring Australians home. The current situation is unprecedented in the history of the modern world, both in scale and complexity. There are no quick or easy answers.
Flight options to Australia are becoming increasingly scarce. If you are an Australian in Cambodia seeking to get home, you should start to prepare yourself for the possibility you may not be able to get out for a while. The Australian Government is not currently planning any charter flights.
There are still some commercial flights, but details change from day to day, often at very short notice. Some of these flights are also very expensive. Unless you can be sure that the flight is viable, before paying for tickets you should consider whether to proceed or save your money, in case you will need it on things such as food and accommodation over the medium to longer term in Cambodia.
As part of good planning, you should prepare for the worst case possibility of an extended stay. You should think now about what you, your family or travelling companions will need. Where will you stay? How can family and friends contact you? From where are the best places to get food, water and medicine? Do you have enough cash for every day essential items?
Please email the embassy ([email protected]) with your name, location, contact details and the details of anyone travelling with you. Follow our social media channels (Facebook and Twitter) for regular updates. We are here in Cambodia too and we are all in this together.
We now advise all Australians: do not travel overseas at this time. This is our highest advice level (level 4 of 4).
If you are already overseas and wish to return to Australia, we recommend you do so as soon as possible by commercial means.
Please note that as there are no direct flights from Cambodia to Australia, you should make sure your return flights to Australia only include transits through other airports (for example, that you do not leave the airport to transfer to another airport even in the same city). If you leave the transit area, even to collect your bags to check in for another flight, the country you are transiting in may require you to complete a period of self-quarantine in that country, even if you haven’t left the airport. We recommend you contact your airline to obtain further information.
Travellers should be aware there are increasingly limited options for commercial flights. You should bear this in mind when considering your travel plans.
For urgent consular assistance contact:
- +61 2 6261 3305 from overseas
- 1300 555 135 from within Australia
For non-urgent inquiries, email [email protected]
The Embassy will not accept routine visitors (including for routine passport applications) and will only see visitors for emergencies. If you feel your matter is an emergency, please contact the Embassy on 023 213 470.
Regardless of your destination, age or health, our advice is do not travel at this time.
As more countries close their borders or introduce travel restrictions, overseas travel is becoming more complex and difficult. You may not be able to return to Australia when you had planned to. Consider whether you have access to health care and support systems if you get sick while overseas. If you decide to return to Australia, do so as soon as possible. Commercial options may become less available.
If you are overseas and cannot, or do not want to, return to Australia, follow the advice of local authorities. Take care to minimise your risk of exposure to coronavirus including by self-isolating. If you choose to stay, note our ability to provide consular assistance in some places may be limited due to restrictions on movement and other services.
Contact your airline, travel agent or insurance company to discuss your travel plans and options for cancelling or postponing current bookings, or to arrange commercial flights back to Australia.
All cruise ships which have sailed from a foreign port have been banned from entering Australian ports for 30 days.
For more information see our Coronavirus (COVID-19) – information for Australian travellers page.