Guide for Adult renewal application (PC7)
Eligibility:
You are 18 years or over and have a passport that:
- was issued when you were aged 16 or older
- was issued on or after 1 January 2006
- when it was issued, had at least two years’ validity
- has your current name, date of birth, place of birth and gender, and
- has not been reported lost, stolen, or cancelled.
If you can answer yes to all to the above, please follow the guide below.
If you answer no to any of these questions, you are not eligible to use this form. Please see Passport Services and select the appropriate link.
Instructions
1. Complete your renewal application form online
- The application must be lodged within six months of completion.
2. Print and sign your application form
- Print your application on plain white A4 paper. Make sure your form has printed in full and isn't cut off at the top or bottom of the page.
- Sign the form using black pen, within the signature box. Make sure there are no alterations or whiteout on the signature or the date.
3. Photos
- Two recent identical colour photos, less than six months old, with your full name written on the back of one photo. Refer to the photo guidelines for more information.
- Please do NOT attach the photos to the form as this may damage them.
- Please request no editing including background removal/brightening to be done to the photo.
- Photos with an un-natural or removed/edited backgrounds will be rejected.
- Ask the photoshop to email you the original unedited photo.
4. Lodge you application
Option 1: Mail your application to us
- Complete the adult renewal checklist
- Mail your completed application form and passport photos to:
Passport Office
Australian Embassy
No. 16B National Assembly St.
Phnom Penh - Once the application can be accepted, we will email you with payment instructions.
Option 2: Lodge in person by appointment
- Bring your previous passport to your appointment
to lodge in person- You will need to make payment at time of appointment via Cash, Visa, Mastercard or Unionpay. We charge in US Dollars only.
5. We'll tell you when your passport is ready
- We will email you when your passport has arrived at the Embassy. You may come and collect it, or if you previously arranged for a courier to return it to you, they can collect it. Please allow a minimum of 6 weeks from payment for your application to be completed.
Frequently Asked Questions
Can I travel on my current passport while I wait for my new passport to arrive?
Yes, your current passport will remain valid until you are issued with your replacement.
Do I send my current passport with the renewal application?
No.
Do I need to send a copy of my passport with my application?
No.
How will I know if the Embassy has received my application?
Once your application has been received and confirmed to be fully completed, the Embassy will email instructions on how to complete payment.
How long will it take?
Passports are currently taking around six weeks from receipt of a fully completed application and payment to arrive at the Embassy. Incomplete applications will cause delays.
What if I need to travel urgently, but already mailed in my renewal application?
Please contact the Embassy on +855 23 266 500 or email [email protected] to discuss.
Will the Embassy post my new passport to me?
When lodging your application, you should advise how you would like to collect your new passport. You may collect the new passport in person at the Embassy, or if you mailed in your application, you may wish to organise a courier service beforehand to return your new passport to your address.
The Embassy will not automatically mail your new passport to you.
My passport has expired. Can I still renew it by mail?
If you meet all of the eligibility criteria for a PC7 renewal form, then yes, you can renew your passport by mail - even if it has expired.