Eligibility for adult passport renewal

For an adult renewal you will need a passport that:

was issued when you were aged 16 or older
was issued on or after 1 January 2006
when it was issued, had at least two years’ validity
has your current name, date of birth and gender
has not been reported lost, stolen or cancelled.

If you are not eligible for a renewal, you will need to complete and lodge a new passport application in person, by appointment only.

If you are eligible for a renewal, you can then either make an appointment to submit your application in person, or follow the steps below to submit by mail.

Step-by-step guide for Adult renewal application (PC7) by mail


	Instructions	Notes
1.	Fill out your application form online at https://online.passports.gov.au	You will need to create an AusPassport account first. When you have completed your form online, you will need to print it.
2.	Sign inside the white box and date your form	Make sure all sections are signed in BLACK ink Signatures are only valid for six months. Passport staff cannot witness signatures. Check there are no alterations to signatures or dates. Applications containing white out or liquid paper will not be accepted.
3.	Obtain two passport photos	Carefully check the photo specifications as poor quality photos are the most common reason an application cannot be accepted. Photos must be taken within the last six months. Home printed photos are usually not accepted. Please clearly print your full name on the back of one photo. Your photographs do not need to be endorsed by someone else. Do NOT attach the photos to the form as this may damage them
4.	Check your adult renewal checklist	Before posting your application, review your adult renewal checklist
5.	Post your application (include sender details on back on envelope) If you wish for the new passport to be mailed to you once received by the Embassy, please provide a pre-paid courier envelope with your application to facilitate the return.	Passport Office Australian Embassy Phnom Penh No. 16B National Assembly St. Phnom Penh, Cambodia
6.	Payment	Once we have received your application form and can confirm all requirements are met, we will contact you directly to advise how you can pay. Please ensure you have provided current contact details. You can view more information on passport fees
7.	How long will it take?	Please allow a minimum of six (6) weeks to receive a new passport once payment has been taken. PLEASE NOTE incomplete applications will cause delays.